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Since 2005 we have pioneered the use of light & pixel technology to develop magical & measurable shared experiences for the world’s largest retailers, brands and entertainment venues. Our epic, immersive artworks offer the opportunity for physical and digital interaction together, creating unforgettable memories, and building long-lasting emotional connections with people.

Our headquarters are in London, and we operate globally, with a regional office in Dubai. We’re unique in how we bring together creative, technology and production under one roof. We’re a team of around 60 talented individuals who have built a fantastic community. We’re collaborative, passionate and social. What connects us all is that we love what we do!

Role summary

We are looking for a Resource Manager to be a central connection point between new business, client services, finance, project delivery and talent & culture. They keep our studio running smoothly, protect margins, and create the conditions for our teams to do their best work.

This person is proactive and organised, constantly monitoring the delivery teams’ requirements and shaping the team to meet both current and forecasted client needs. They balance client priorities, team wellbeing and commercial targets, driving high utilisation and maintaining a cost-effective mix of permanent and freelance talent.

They perform the role with a high degree of accuracy and integrity, working collaboratively with colleagues at all levels. They are comfortable making decisions, pushing back when needed, and communicating clearly and constructively.

Key responsibilities

• Take ownership of resource planning and allocation across all projects to ensure efficient use of people and skills.
• Maintain clear visibility of resourcing for at least the next 4–6 weeks, surfacing pinch points early and recommending options (re-sequencing work, redistributing teams, bringing in freelance support).
• Work closely with department heads and project leads to identify resource gaps and proactively manage solutions to close them.
• Champion “internal first” resourcing: ensure permanent teams are fully and appropriately utilised before engaging freelancers or external support.
• Serve as a central point of contact for studio and production capacity, providing clear, timely updates to stakeholders.
• Own the day-to-day resolution of resourcing clashes, escalating only when priorities require senior input.
• Forecast resource demand and utilisation, generating regular reports that highlight risks, gaps and opportunities.
• Provide data and insight to support workforce planning and hiring decisions.
• Constantly monitor departmental resources, ensuring requests are matched to skill sets, current skills and the career aspirations of team members.
• Lead weekly resource meetings, providing structured, actionable updates to the wider team.
• Produce and maintain internal documentation related to operational practices, processes and policies.
• Create, develop and maintain a high-quality database of freelance contacts across all key disciplines.
• Proactively build and nurture a diverse freelance network, including emerging talent in the market.
• Identify when freelance support is required, providing a clear rationale for their involvement and the impact on budget and timelines.
• Work closely with the Finance team to ensure freelance spend aligns with commercial requirements and project margins.
• Oversee the administration of freelancer onboarding, including contracts, compliance with IR35 requirements and coordination of IT setup and access.
• Ensure freelancers have what they need to hit the ground running on day one.
• Capture and maintain performance feedback on freelancers to inform future booking decisions and rate discussions.
• Work with producers and production managers to generate realistic project timelines based on actual resource availability, highlighting risks early and work with stakeholders to agree solutions.
• Coordinate IT resource allocation for freelance and project support, ensuring people have access to the tools they need when they need them.
• Set up project folders and prepare all relevant tools and documentation ahead of team kick-off meetings.
• Work closely with the Senior Commercials Manager to help maintain accurate project commercial reporting and protect margins through smart resourcing decisions.
• Highlight resourcing risks on live projects.
• Use Resource Guru to allocate resources effectively, and ensure bookings are accurate and up to date.
• Work within Paprika resourcing data to create utilisation reports.
• Work in Citrix to update the administrative platform of Paprika.
• Use Microsoft 365 for document management and communication.
• Use Google Workspace for collaborative tasks with Group Finance.
• Create collaborative project tools within Figma.
• Proactively research and trial AI and automation tools (for example N8N or Power Automate) to streamline resourcing and operational processes, recommending and helping to implement affordable, fit-for-purpose solutions across the business.
• Create Operational procedure and best-practice documentation to drive consistency and efficiency.

Person specification
Required attributes

• 3+ years experience in a similar role in a project-based, creative or production agency environment. Experienced in defining skill requirements, identifying resource gaps, and matching the right people to the right work.
• Able to analyse resourcing scenarios and propose clear staffing strategies in collaboration with department heads and project leads. Knowledge of resourcing best practices, confident making day-to-day resourcing decisions, and knowing when to escalate.
• Enjoy problem-solving and finding pragmatic solutions.
• Strong Excel skills.
• Solid negotiation skills with empathy and respect.
• Good understanding of the creative industry process and grasp of project lifecycles and requirements.
• Proactive in challenging and improving existing workflows.
• Technically confident with resource management and agency systems including Paprika, Microsoft365 and Google Workspace.
• Hands-on experience with workflow automation.
• Clear, diplomatic communicator.
• Highly organised, emotionally intelligent and self-motivated
• Able to prioritise multiple demands under pressure.
• Team-Oriented – Flexible, accessible, and highly collaborative, with a helpful and approachable demeanor.

If you’re excited about the opportunity and want to learn more, apply here! The deadline and start date are ‘the sooner, the better”!

Since 2005 we have pioneered the use of light & pixel technology to develop magical & measurable shared experiences for the world’s largest retailers, brands and entertainment venues. Our epic, immersive artworks offer the opportunity for physical and digital interaction together, creating unforgettable memories, and building long-lasting emotional connections with people.

Our headquarters are in London, and we operate globally, with a regional office in Dubai. We’re unique in how we bring together creative, technology and production under one roof. We’re a team of around 40 talented individuals who have built a fantastic community. We’re collaborative, passionate and social. What connects us all is that we love what we do!

Role summary

We are looking for a Senior System Designer (SSD) to take the creative briefs for a immersive experiences and devise a technological solution to bring it to life. The design of this solution comprises the video, audio, lighting, interactive and control elements and their integration to form a cohesive, robust “system”.

At Pixel Artworks, our immersive creations are led by the audience’s experience. We therefore strive to be tech-agnostic in our design approach and always engineer the best solution, balancing all needs of the project.

Key responsibilities

• System Design Leadership: Leading the concept, planning, and design of sophisticated AV systems for immersive installations. Taking charge of designing complex solutions that align with project requirements and creative visions.
• Project Ownership: Assume full ownership of the project tech. Work autonomously, making critical decisions and managing projects efficiently.
• Technical Mastery: Demonstrate an expert-level understanding of AV technologies, including projection mapping, LED displays, media servers (e.g., disguise, Resolume), interactive technologies, and their integration into seamless systems.
• Collaborative Engagement: Collaborate closely with cross-functional teams, including creative artists, project managers, and clients, to comprehensively understand project requirements and provide technical guidance and solutions.
• Comprehensive Documentation: Maintain meticulous project documentation, including detailed schematics, technical specifications, and Theory of Operation manuals, to facilitate effective communication and future maintenance.
• Prototyping and Innovation: Develop prototypes and proof-of-concept models to validate and innovate system designs, pushing the boundaries of technology to create unique immersive experiences.

Person specification
Required attributes

• 5+ years experience of designing and delivering best-in-class AV
• Proficiency in schematic design and creation of documentation
• Strong understanding of integrating equipment using network-based protocols
• Proficiency in working with various video, audio, lighting, and control signal types
• Knowledge and experience in using media server packages and playback systems (e.g. Disguise, Pixera, Resolume, HIVE, Brightsign)
• Knowledge and experience in using show control systems (e.g. Chataigne, Medialon, Node-red, Companion)
• High level of computer literacy in Windows OS, MS Office productivity suite, especially Excel
• Self-starter and autonomous worker
• Adaptable and flexible in a challenging, demanding and fast-paced environment
• Collaborative mindset and solid interpersonal skills
• Exceptional problem-solving and analytical skills
• Proactive approach to troubleshooting and issue prevention
• Willingness to travel abroad for project assignments.
• Availability to work in the office Tues-Thurs 9:30am to 6pm.
• Flexibility in working hours to accommodate different time zones.

Desired attributes

• Friendly, good communicator able to talk about tech to different audiences
• Competency in accelerating workflows using AI
• Experience in use of CAD software packages (2D and 3D)
• Exposure to real-time interactive engines (Unreal, Notch, Unity)
• Proficiency in network topology design, setup and deployment
• Knowledge of industry-standard equipment used in interactive immersive experiences
• Knowledge of optics specifically lenses, cameras, projectors
• Hands-on attitude for building, testing, and enhancing designs.

If you’re excited about the opportunity and want to learn more, apply here! The deadline and start date are ‘the sooner, the better”!

Since 2005 we have pioneered the use of light & pixel technology to develop magical & measurable shared experiences for the world’s largest retailers, brands and entertainment venues. Our epic, immersive artworks offer the opportunity for physical and digital interaction together, creating unforgettable memories, and building long-lasting emotional connections with people.

Our headquarters are in London, and we operate globally, with a regional office in Dubai. We’re unique in how we bring together creative, technology and production under one roof. We’re a team of around 60 talented individuals who have built a fantastic community. We’re collaborative, passionate and social. What connects us all is that we love what we do!

Role summary

We are looking for a Senior Account Manager who will be reporting to our Senior Account Director. You’ll be joining our fast-paced media and experiential team. Defining briefs, generating creative ideas and proposals is your day-to-day, you’ll take ownerships of accounts and oversee campaigns from design to delivery. This is a client facing role which requires professional experience and industry knowledge to push for the best from all parties.

Key responsibilities

• Qualify briefs, seeking and defining objectives
• Concept and pitch innovative ideas to progress and close sales
• Partner with Technical Production & Producers to quote for production and creative services
• Quickly build and maintain client relationships in a relaxed and personable manner
•  Show a genuine interest in technology/ AV events and digital experiences
• Work to get projects efficiently into production, managing and overseeing projects from initial brief through to hand over to production teams
• Create professional looking presentations to clearly communicate ideas
• Reach out to new prospects and think strategically about potential new market opportunities
• Manage, nurture, and grow key accounts
• Support and run project meetings with your internal team to ensure creative and technical vision of project is achieved
• Drive and host client meetings, workshops and creative sessions with a wider team
• Leads creative proposal process as part of sales pipeline
• Be available to got to site for events and abroad on occasion

Person specification

A naturally curious person with a bright and enthusiastic approach to your work. Projects can move quickly so a passion for all things fast paced, and the ability to be flexible is a bonus. A strong sales focus is a must – you thrive on working to targets/deadlines and have an ambitious mindset. No problem is too big and your creativity knows no limits when it comes to finding solutions. Ultimately you have the drive to go that extra step for clients and campaigns!

Required attributes

• 5+ years events industry experience within a technical production/ company, agency or media
• Proven strong client management skills
• Understand how to effectively quote for production and creative services
• Ability to multitask without losing attention to detail
• Experience in the media and campaigns world
• A genuine interest in technology/ AV events and digital experiences
• Interest in innovative media and marketing trends, new technology and how these can be applied
• Proactively manage client expectations by pre-empting potential issues
• Confident problem solver who handles challenges with a calm and positive outlook
• Growth-focused mindset with a commitment to self-awareness and team development
• Ability to transform blue sky ideas into unforgettable experiences with technology, regularly working with budgets up to £250k+
• Quickly build and maintain client relationships in a relaxed and personable manner

Desired attributes

• Overview of applicable AI tools
• Presenting skills
• Ability to run and direct status meetings
• Presentation skills, internal and external
• Understanding of light and pixel technologies (projection/ LED etc)
• Understanding of the build and considerations for technical and bespoke special builds

If you’re excited about the opportunity and want to learn more, apply here! The deadline and start date are ‘the sooner, the better”!

Since 2005 we have pioneered the use of light & pixel technology to develop magical & measurable shared experiences for the world’s largest retailers, brands and entertainment venues. Our epic, immersive artworks offer the opportunity for physical and digital interaction together, creating unforgettable memories, and building long-lasting emotional connections with people.

Our headquarters are in London, and we operate globally, with a regional office in Dubai. We’re unique in how we bring together creative, technology and production under one roof. We’re a team of around 40 talented individuals who have built a fantastic community. We’re collaborative, passionate and social. What connects us all is that we love what we do!

Role summary

We are looking to expand the capacity of our production department to deliver projects to the highest standards. This is a new vacancy being created to support our growth.
Reporting to the Head of Technical Production, the Senior Production Manager will be required to plan and lead the physical design and delivery of installations and live events projects. Having supported the sales process the successful candidate will take full ownership of the technical development, delivery and after-sales support of complex audio-visual installations. Technology (system design and workflow) and video content are supported by other team members.

The applicant will lead all on-site operations for each project, leading a team of specialist staff and contractors as part of a wider construction process, or as principle contractor on smaller retro-fit installations. Communication and engagement with AV technology is key, as they’ll be coordinating with our technology department and creative studio whilst also liaising with the client and other contractors.

Key responsibilities

• Implement health and safety standards on each project and align with those of our clients and contractors.
• Be well-presented and customer-facing – inspire confidence through professionalism and specialist AV installation knowledge.
• Take ownership of each project to work for our clients to bring the best possible end-result whilst ensuring that budgets and standards stay on track.
•  Organise and chair internal project meetings as required.
• Lead the coordination of Pixel Artworks’ designs with the construction design and works of other contractors during project planning.
• Understand the technology we use and our creative process to ensure that the full interest of the company’s involvement in the project is represented at site meetings.
• Liaise with other contractors on site – coordinate the resolution of emergent site issues in an efficient way whilst protecting the interests of Pixel Artworks and the client.
• Organise procurement, equipment, logistics, labour and scheduling of each project.
• Ensure all project design and planning documentation is kept up to date; is shared with and understood by all relevant affected parties.
• Manage the departmental project budget, ensuring that planned activities are appropriately costed for before work starts.
• Assist with the sales and planning process of our installations projects.
• Ensure a smooth transition through each stage of the project from sales and planning to design and delivery and in-use support.
• Be committed to supporting Pixel Artworks’ sustainable goals and track carbon impact of projects.
• Be based in our London office, but travel to project sites, occasionally overseas.

Person specification

Required attributes

• Highly organised communicator
• Attention to detail & commitment to the highest standards of safety and quality
• AV industry experience & technical knowledge – specifically video but also networking & audio
• Commitment to working deadlines
• Willingness to travel and work flexible and unsocial hours as required to support projects
• Desire to learn and grow expertise in key support areas:
  o Installation infrastructure MEP requirements
  o Developing and communicating system designs using AutoCAD or Vectorworks and the Microsoft 365 Suite

Desirable attributes and skills

• Previous experience in audio-visual system integration
• Proven experience working with and managing multiple contractors in a build/fit-out environment
• Knowledge of wide range of audio-visual technology – including:
• LED screens (ideally in non-standard ratios/formats)
• Large format and installation projectors
• LED & LCD display panels
• Architectural and entertainment lighting
• Audio playback and public address
• AV control and integration control systems, BMS
• Video conferencing

• Knowledge of Media Server technology – specifically:
• Medialon, Crestron, Kramer, Disguise, Pixera, Touchdesigner, Brightsign, & Resolume – Training will be provided where required

• Relevant Qualifications for site project management:
• Health and Safety Management accreditation
• CSCS/ECS/CTS accreditation
• Project management / leadership training

If you’re excited about the opportunity and want to learn more, apply here! The deadline and start date are ‘the sooner, the better”!